Refund & Cancellation Policy

RAVIVA INFOTECH PVT. LTD.

Cancellation QuickBillBook.com users can request cancellation of their subscription within the first 7 calendar days of their first purchase. Cancellation can be requested by sending an email to contact@raviva.in AND contact@QuickBillBook.com with the subject “Refund Request” and text "Please cancel my subscription and refund the amount." The email must be sent from the email address registered with us by the customer at the time of the purchase. Cancellation is not permitted after 7 days OR in case of upgrades or renewals.

QuickBillBook, developed by RAVIVA INFOTECH PVT LTD, is a comprehensive online VAT billing software widely used in the UAE. This software is designed to streamline the VAT billing process, making it easier for businesses to comply with the UAE’s VAT regulations. QuickBillBook offers a user-friendly interface that simplifies the creation, management, and tracking of VAT invoices. It ensures that all invoices are compliant with the latest VAT laws, reducing the risk of errors and penalties.

Refund condition

Refund is issued by QuickBillBook either on request of the customer (as per the format mentioned above for cancellation) during the first 7 calendar days of the first purchase, or on the initiative of QuickBillBook in case it chooses to discontinue the subscription of any customer for any reason. In case of the latter, 100% for within 7 days from date of purchase (Less Bank transaction charges), 50% (Less Bank transaction charges) refund is payable in case of subscription is beyond 7 days from date of purchase and expiry date is more than 6 months, and in case of expiry less than 6 months no refund amount is payable. QuickBillBook will not be liable for any other amount beyond the amount paid for the subscription. Refund is issued to the original source of payment. Refund is processed from QuickBillBook within 7-10 working days, and it may take an additional 5-7 working days for the payment gateway or bank to deliver the amount, but this is usually much faster.