Home Privacy policy Privacy Policy
Last updated: 12 November 2026
This policy explains what personal data QuickBillBook collects, why we collect it, who we share it with, how long we keep it and the rights you have. It is written for our website visitors, for businesses that subscribe to QuickBillBook and for their staff users.
1. Who we are
QuickBillBook (quickbillbook.com) is operated by Raviva Infotech Private Limited ("we", "us"), CIN U74999MH2019PTC324894, GSTIN 27AAJCR5779B1Z2, registered office at Shop No. 16, 16A, Sai Vihar, Devipada Main Road, Borivali East, Mumbai 400066, Maharashtra, India. We decide how and why personal data collected through the website and the service is used, and we are the Data Fiduciary for that data under India's Digital Personal Data Protection Act, 2023 (DPDP Act).
For the business records you enter into QuickBillBook about your own customers, vendors and staff, you decide what is entered and why, and we process that data on your behalf to provide the service (see section 5).
2. Personal data we collect
When you contact us
Through the enquiry form: your name, mobile number, email address (optional), the topic you choose, your message and the page you sent it from. Your IP address is used for up to one hour to limit repeated messages and is not stored with the enquiry. If you call or email us, we receive your phone number or email address and whatever you tell us.
When you buy a plan
Your name, business name, email address, mobile number, GSTIN (optional), the password you choose and the plan you select. We use these to create your account and to issue the GST invoice for your subscription.
Payments
Payments are processed by Razorpay. We receive the order ID, payment ID, amount and payment status. We never see or store your card number, CVV, UPI PIN or net banking password.
When you use QuickBillBook
The account details above, the staff users you add and the screens they may open, and the business data you enter: customers, vendors, products, invoices, purchases, stock, receipts, payments, bank details, your logo and payment QR code.
Reviews
If you send us a review: your name, business name and review text. We publish a review only with your permission.
Technical data
Our servers record IP address, browser type, the pages requested and the time, for security and troubleshooting. With your consent, Google Analytics collects information about how the website is used (see section 7).
3. Why we use it
To provide QuickBillBook: create and run your account, activate and renew your subscription, and switch on the modules in your plan.
To reply to enquiries, arrange demos and give support.
To issue invoices and receipts for your subscription and keep the records the law requires.
To keep the service secure and prevent fraud and misuse.
With your consent, to understand how the website is used and to measure our advertising.
We process data because you asked for the service or gave consent, or because the law requires it. We do not sell personal data.
4. Your business data belongs to you
Everything you enter into QuickBillBook is your data. We use it only to provide the service to you, including support you ask for. We do not use your customers' or vendors' details for our own marketing. On request we provide a complete copy of your data in XML format at any time.
5. Data about your customers, vendors and staff
When you enter personal data about other people, such as a customer's name and mobile number, you are responsible for having a lawful reason to do so and for answering their requests. We process that data only on your instructions and will help you respond to them.
6. Who we share data with
We share personal data only as needed to run the service:
Razorpay : to process your payments.My GST Cafe (GST Suvidha Provider): when you generate an e-invoice (IRN) or e-way bill, the invoice details are sent through My GST Cafe to the government e-invoice and e-way bill systems.Our hosting provider : QuickBillBook runs on servers in a data centre in Chennai, India.Email provider : to deliver enquiry and account emails.Google : website analytics and advertising measurement through Google Tag Manager, only if you consent.WhatsApp : only when you choose to share an invoice with your customer on WhatsApp.Authorities : when the law, a court or a government authority requires it.
7. Cookies and similar technologies
When you first visit, a banner asks whether we may use analytics and advertising cookies. Until you choose, only essential cookies are used. You can change your choice at any time with Cookie settings , also linked in the footer of every page.
Name Type Purpose Duration
GSTLogin Essential Keeps you signed in to QuickBillBook. Signed, HTTPS-only, not readable by scripts. 30 days, or until you sign out UserName Essential Remembers your username (never your password) on the sign-in page. 30 days ASP.NET_SessionId Essential Keeps your session working between pages. Until you close the browser qbb_consent Essential Remembers your cookie choice. 180 days _ga, _ga_* Analytics (consent) Google Analytics: counts visits and shows which pages are used. Up to 2 years Google Ads cookies (for example _gcl_au) Advertising (consent) Measure whether our ads lead to enquiries or purchases. Up to 90 days qbb.utm, qbb.landing (session storage) Essential Remember which page or campaign brought you to the site during this visit, so we know which pages help visitors. Not shared with anyone. Until you close the tab Display preferences (local storage) Essential Remember layout choices inside the QuickBillBook application, such as a collapsed menu. Until you clear them
You can also block or delete cookies in your browser settings. Blocking essential cookies will stop you from signing in.
8. Security
The website and application are served only over HTTPS. Sign-in cookies are signed and HTTPS-only, access to customer data is limited to authorised staff who need it, and card and UPI details are handled by Razorpay, not by us. No system is completely secure. Please use a strong password and keep it to yourself, and tell us at once if you suspect misuse of your account.
9. How long we keep data
Account and business data : while your subscription is active and for 30 days after it ends, so you can renew or ask for your data. After that it is deleted.Website enquiries : 30 days.Records the law requires us to keep , such as our GST invoices and payment records for your subscription: for the period the law requires.Server logs : only as long as needed for security and troubleshooting.
10. Your rights
Under the DPDP Act you can:
ask what personal data we hold about you and how it is used;
ask us to correct, complete or update it;
ask us to erase it, unless the law requires us to keep it;
withdraw consent you gave earlier, for example for analytics cookies;
nominate another person to exercise your rights if you die or become unable to;
raise a grievance with us, and if you are not satisfied, with the Data Protection Board of India.
Subscribers can also ask for a full copy of their business data in XML format at any time. Write to the Grievance Officer below; we may ask you to confirm your identity first.
11. Grievance Officer
Vijay Vaja , Managing Directorcontact@raviva.in
12. Children
QuickBillBook is a service for businesses. It is not meant for anyone under 18, and we do not knowingly collect children's personal data.
13. Changes to this policy
If we change this policy we will update the date at the top of this page. For significant changes we will also tell account holders by email.
Questions about this policy: contact@raviva.in . Help with your account: support@quickbillbook.com or +91 70455 99658 .
